Shop your new favorite clothes at Kensington Boutique!

Frequently asked questions

Ordering

Yes, after placing the order, you will receive a separate e-mail from us with information to track your order.

If you are unsure between two sizes, we recommend choosing the larger size.

Example: If you are unsure between size M and size L, choose size L.

Shipping

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
  • Cut-off Time: Orders placed before 22:00 (GMT) Greenwich Mean Time (London). will be processed the same day; those placed after will be processed the next business day.
  • Courier Services: We use reliable carriers such as Royal Mail for all shipments.
  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Returning

From the day you received your order, you have 30 days to return the product.

To submit a return, please contact our customer service team via email at Info@kensingtonboutique.uk